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TTC hosting Wheel-Trans consultation events,
April 20 and 24



During consultation events over the next two weeks, TTC staff are updating members of the public about

You’ll have an opportunity to ask staff questions and provide input on each of these initiatives.

From 6:30 until 7 p.m. at both events, TTC staff will explain their plan to expand community bus services.

From 7 until 7:30 p.m., you can learn about the Wheel-Trans Ten-Year Strategy to offer passengers spontaneity of travel, foster dignity, expand travel opportunities and improve customer service.

And, from 7:30 until 8 p.m., you can ask staff questions about their presentations and how the new policies affect you.

The TTC is providing captioning, attendant services and ASL (American Sign Language) interpretation at each event.

Staff have scheduled the events:

Events take place in:


“Family of Services” describes the bundle of transportation services that are available to TTC Wheel-Trans customers. Those services include specialized door-to-door transit and conventional transit services, such as accessible buses, streetcars and subway station.

Eventually, the family of services benefits all passengers by increasing the TTC’s capacity to schedule trips and improving its ability to deliver those trips reliably. TTC staff will be able to customize your trips, by combining Wheel-Trans with other accessible TTC modes (such as buses, streetcars or subways) to get you to your destination according to your individual abilities.

The TTC and Wheel-Transit is starting a Family of Services Pilot Program in mid-2017 on a volunteer basis only. The pilot will help staff learn about how persons with disabilities can use conventional services such as buses, streetcars and subways.


With the Family of Services model, TTC staff will designate mobility transfer hubs between modes of service. These transfer points will be clean, dry and well lit, with the overall goal of offering passengers a safe transfer from one mode to another. While many transfers will likely occur at rapid transit stations or in terminals and other facilities, the TTC still needs to provide a limited number of transfer points where no such facility currently is available.


Thursday, April 20

6:30 until 8:30 p.m.
Metro Hall,
55 John Street,
Room 308 / 309.

Getting there by public transit

  • Line 1 Yonge - University subway to St Andrew Station. Walk westward two blocks along the south side of King Street West to John Street. Metro Hall is on the southeast corner of King West and John. (Or transfer to streetcars operating along the 514 Cherry route at St. Andrew Station.)
  • Streetcars operating along the 514 Cherry route to King Street West and John Street. Metro Hall is on the southeast corner of King West and John. (Most streetcars serving the route are accessible.)
  • Streetcars or buses operating along the 504 King route to King Street West and John Street. Metro Hall is on the southeast corner of King West and John. (Some streetcars and all buses operating along the route are accessible.)

Monday, April 24

6:30 until 8:30 p.m.
Jean Vanier Catholic Secondary School,
959 Midland Avenue,
Cafeteria.

Getting there by public transit

  • Southbound TTC buses operating along the 57 Midland route to Wainfleet Road. Cross Midland Avenue at the signal and walk south to the school.
  • Northbound TTC buses operating along the 57 Midland route to Broadbent Avenue, just north of the school.
  • TTC buses operating along the 12 Kingston Rd, 20 Cliffside, 86 Scarborough, 116 Morningside and 198 U of T rocket routes to Eglinton Avenue East and Midland Avenue. Walk north two blocks along the east side of Midland Avenue to the school.
  • All buses are accessible.