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"Support persons" no longer pay TTC fares

Starting New Year’s Day, Wednesday, January 1, the TTC no longer requires a “support person” accompanying a TTC passenger with a disability to pay a fare.

(The Accessibility for Ontarians with Disabilities Act defines a “support person” as someone who helps a person with a disability with communication, mobility, personal care and medical needs or with access to goods, services or facilities.)

A new TTC support person assistance card is now available that permits one support person to travel with a fare-paying passenger with a disability on a single fare. Extra travel companions must pay a fare.

Until Saturday, March 29, the TTC will permit a support person to travel on a single fare with a paying passenger on the honour system. Starting Sunday, March 30, passengers must show a support person assistance card when they are accompanying a fare-paying passenger with a disability. You can find an application forms for the support person assistance card on the TTC website, here. A health-care professional must certify your application.

The TTC will hold several photo sessions to produce support person identification cards at subway stations over the next few months, so that eligible passengers can submit their application and have their photo taken for a support person assistance card. (The TTC says it will “communicate widely” the dates, times and locations for those sessions.)

Passengers may also submit an application in person at the Sherbourne Photo ID Centre or Davisville Customer Service Centre (Correction: In person applications are NOT being accepted. Applications must be sent by mail ONLY). You may also submit your application by mail with two passport photos accompanying your application. You can mail your application to:

TTC Support Person Assistance Card
1900 Yonge Street,
Toronto, Ontario
M4S 1Z2