York Region Transit / Viva representatives are visiting terminals, malls and other key destination points to distribute PRESTO cards, waive the usual card-issuing fee and provide on-the-spot PRESTO-card customer support.
At these events, YRT / Viva representatives will:
- educate riders on how to use the PRESTO smart card;
- show riders how to use the PRESTO website and register their card using on-site laptops;
- help clear a negative balance and unblock PRESTO cards;
- help add money to PRESTO e-purses (The e-purse is the total value of money that you’ve added to your PRESTO account. The PRESTO system deducts the cost of each fare from your e-purse every time you use your PRESTO card.);
- change a card that charges adult fares to one that charges senior, student or child fares; and
- answer general PRESTO questions.
You can get your PRESTO card from 9 a.m. until 5 p.m. Saturday, August 18 at The ROC (Recreational Outdoor Centre), 26479 Civic Centre Road, Keswick.
YRT / Viva staff are distributing $25 “pre-loaded” PRESTO cards, meaning that the card includes the $6 card-issuance fee and value of $19 in the “e-purse”. PRESTO will waive the $6 issuance fee for YRT / Viva passengers who buy and register their PRESTO card on the spot. (Note that the cards are not free — you’ll still have to pay $19!) Passengers who do not wish to register must pay the full card value of $25.