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Toronto's Airport Rocket still rerouted

Last Updated: Friday, October 23, 2009 | 7:57 AM ET
CBC News

Failure to resolve an internal TTC dispute means bus trips to and from Pearson Airport continue to be longer than they used to be.

The airport shuttle from the Kipling subway station, known as the Airport Rocket, was moved off Highway 427 onto residential streets two weeks ago because of safety concerns from drivers.

The move almost doubled what was a 15-minute trip from Kipling station to the airport and prompted numerous complaints from customers.

TTC senior management — who weren’t told in advance about the change — promised quick action, but so far there has been nothing.

The bus drivers claimed high speeds along the highway, combined with standing passengers and luggage, made the route unsafe.

Management disagrees.

There’s no apparent resolution to the standoff, and customers are caught in the middle.

TTC chair Adam Giambrone admits to being frustrated by the inability of the TTC to resolve the dispute.

“The recent changes, it certainly complicates the trip, adds some time. I think at the end of the day we’ll be able to solve [the situation] but I want make sure this type of situation doesn’t occur again,” he said.

For the time being, the TTC has added two buses to the route but Giambrone can’t say with any certainty when the Airport Rocket will return to the highway.